Player Support

At Slotter Casino, players can dive into a broad selection of online casino games, from captivating slots to classic table games, all available through instant play or on mobile devices for gaming on the go. However, while we aim to provide an engaging platform, we must address the reality of our standing in the industry. Trust issues have arisen due to past license revocation and blacklisting by several industry watchdogs over concerns about player treatment and operational practices. Additionally, while we offer multiple support channels, feedback indicates that timely and effective assistance can sometimes be a challenge. We’re committed to transparency and encourage players to weigh these factors as they engage with our services.

Support Channels: We’re Here to Help

Navigating issues or questions during your gaming sessions shouldn’t slow you down. Slotter Casino provides several ways to get assistance, though we acknowledge the mixed experiences reported by our players. Here’s how you can reach out:

Live Chat Support : Available 24/7 for immediate help. Simply click the “Live Chat” button on our website, enter your name, account number or email, and detail your query to connect with an agent.
Email Support : For less urgent matters, reach us at support@slotter.casino for general inquiries. VIP players can contact VIP@slotter.com , and banking-related questions can be sent to banking@slotter.com .
Phone Support : US and Canadian players can call our toll-free line at 1-866-477-8066 for direct assistance.
Fax Support : For those preferring written correspondence, fax us toll-free at 1-888-847-6848 (US & Canada).

We strive to address your concerns, but we understand that response times and resolutions may vary based on player feedback.

Security and Fairness: What You Need to Know

Your safety matters to us at Slotter Casino. We claim to implement SSL encryption to safeguard player data during transactions and interactions on our platform. However, we must be upfront about concerns raised regarding the fairness and integrity of our games, which run on the Real Time Gaming (RTG) software. Questions about game outcomes and operational ethics have been noted by industry observers, and we urge players to approach with caution.

A Word of Caution

Given the current operational status and regulatory challenges faced by Slotter Casino, we advise players to carefully consider their options. While we’re working to improve our services and rebuild trust, exploring alternative, well-regarded online casinos might offer a more secure and reliable gaming environment. Your peace of mind is paramount, and we encourage informed decisions when choosing where to play.